Telegram Account Hacked? Run the Five-Minute Recovery Triage
Handing someone your login code is a common way Telegram accounts are lost. Pick what’s happening and get the exact official step to start with.
We never ask for your login code or cloud password.
Cross-check any step against Telegram's own FAQ at telegram.org/faq — this guidance mirrors it.
How it works
- 1Get back in with your own codeOpen Telegram and enter your number. If you are still signed in on another device, the code usually arrives there in the “Telegram” chat; otherwise use the delivery options your login screen offers, such as SMS.
- 2Terminate every other sessionGo to Settings > Devices (or Privacy and Security > Active Sessions) and tap Terminate All Other Sessions. This works from a device that has been signed in for more than 24 hours; a fresh login has to wait or use an older device.
- 3Set or change your cloud password (2FA)Settings > Privacy and Security > Two-Step Verification — set a new cloud password and attach a recovery email.
- 4Check for a swapped number or emailConfirm the phone number under Settings and the recovery-email hint under Two-Step Verification still belong to you.
- 5If a password you never set locks you outThe hard sub-case: the intruder turned on Two-Step Verification first. Use “Forgot password” on the password screen to get a code at your recovery email. If you are signed in on any other device, reset the password there instead. Only when you are fully signed out with no recovery email is the account reset left, and it deletes the account.
There's no ticking meter on this page — but session termination takes effect the instant you tap it, so the sooner you run steps 1–2, the shorter the intruder's window.
Right now
- An unknown device is signed into your account
- The intruder can read your cloud chats and message your contacts
- Your login code may keep arriving to their session first
- No cloud password stands between them and a fresh login
After the triage
- Only your own device holds an active session
- The intruder’s session is ended from a device you have had for more than a day
- A cloud password only you know blocks any new login
- Your number and recovery email are confirmed as yours
Five minutes of official steps — no tools, no bypasses, no one else's account touched.
Which session can kick out which
A session signed in less than 24 hours ago can’t terminate other sessions. It protects you from a thief, and it decides what you can do right now.
You still have a device signed in for more than a day
- Open Settings › Devices on that device.
- Tap Terminate All Other Sessions. The intruder’s session ends at once.
- Then set or change your cloud password and check that the recovery email is yours.
You only just logged back in
- This new session can’t terminate the intruder’s session yet.
- The same rule stops the intruder’s new session from ending yours.
- Meanwhile, if the account has no cloud password, set one so the code alone can’t get them in again.
- Use any older device you still have, or come back after 24 hours, and end the session then.
Telegram shows a notice like the one above when the rule applies. Timings can change between app versions.
We do
- ✓ Walk you through Telegram's own login, Devices, and Two-Step Verification screens
- ✓ Help you re-request YOUR login code to your own number
- ✓ Show you how to terminate other sessions and set a cloud password
- ✓ Explain the account reset, and what it deletes, when you are locked out with no other route
- ✓ Explain [email protected] appeals and @SpamBot limit checks
We never
- ✗ Ask for your login code or cloud password — ever
- ✗ Access, read, or monitor any Telegram account, including yours
- ✗ 'Hack back,' unlock, or break into the intruder's account
- ✗ Bypass or 'remove' two-step verification with tools
- ✗ Help anyone use a login code that wasn't theirs
This is recovery of YOUR OWN account through official Telegram flows only. We never help access, read, monitor, or 'hack back' anyone else's account, and we never ask for your login code or cloud password. If an attacker already has your code, the fix is terminating sessions and resetting — never sending another code to anyone. We do not help anyone who obtained a code that wasn't theirs.
FAQ
Topic
Hacked & suspicious logins
Take your Telegram back — the official way
Handing over a login code is a common way Telegram accounts are lost, and it has a clean, owner-only fix: re-request your own login code, end every other session from a device signed in for more than a day, and set a cloud password the intruder doesn’t have. If they turned on Two-Step Verification first, try the recovery email and any signed-in device before the account reset, which deletes the account and its cloud chats. Every step is yours to run inside Telegram; we never ask for your code or password, and we never touch your account.
Start the five-minute triage