Telegram account recovery

Forgot Your Telegram Password? It's the Cloud Password — Here's How to Recover It

Telegram has no ordinary account password. The 'password' you're hitting is the optional Cloud Password — what Telegram calls Two-Step Verification. Pick your situation and we'll point you at the exact screen.

I'm being asked for a password on a new deviceI still have Telegram open on another deviceI set a password but never added a recovery emailI don't remember ever setting a passwordMy recovery email is also gone

Start the recovery-email reset

We never ask for or receive your password or your login code. Official Telegram steps only.

Your own account only

Every step here recovers the account you own, through Telegram's own screens — nothing else.

We never see your secrets

We never ask for or receive your Cloud Password, your login code, or anything in your recovery inbox.

No 'remover' tools

We don't bypass, crack, brute-force, or 'remove' a Cloud Password — tools that claim to are scams or malware.

Official channels only

We point solely to the Telegram apps, t.me, @SpamBot, and [email protected].

Nothing to retain

This is guidance, not a login service — there's no account of yours for us to store or access.

Cross-check any step against Telegram in-app at Settings > Privacy and Security > Two-Step Verification.

The recovery-email route, step by step

1
Enter your phone number on the new device
Telegram sends a one-time login code, usually to your other signed-in devices first; otherwise SMS, a call or email, as the login screen offers.
⏱ under 1 minute · The login code arrives and you type it in.
2
You hit the Cloud Password prompt
After the login code, Telegram asks for your Two-Step Verification password before finishing sign-in.
⏱ instant · A password field with a 'Forgot password?' link beneath it.
3
Tap 'Forgot password?'
Telegram shows a masked hint of your recovery email and offers to send a recovery code there.
⏱ instant · A hint like a•••@g•••.com appears so you know which inbox to open.
4
Open the recovery inbox
An email from Telegram with a recovery code arrives; check spam and promotions if it’s slow.
⏱ 1–10 minutes typical · An email from Telegram with a recovery code.
5
Enter the code and set a new password
Confirm the recovery code, choose a fresh Cloud Password, and re-add a recovery email you control.
⏱ 1–2 minutes · Telegram accepts the new password and completes login.
6
You're back in
Your cloud chats and media sync down to the device — nothing is deleted.
⏱ seconds to a few minutes to sync · Chats, media and settings reload as normal.

This recovery-email route has no waiting period and deletes nothing. Waiting applies to a password reset started from a signed-in device; deletion applies only to the account reset.

Three ways past the password screen

Which one is yours depends on two things: can you open the recovery email, and is any device still signed in. They differ in what they cost you.

You can open the recovery email“Forgot password?” and an email code

Where: The password screen, right after the login code
Wait: Minutes
Your chats: All kept

Walk through it →

A device is still signed inReset the password from that device

Where: Settings › Privacy and Security › Two-Step Verification on that device
Wait: Telegram makes you wait before the reset takes effect
Your chats: All kept

Using a signed-in device →

Neither of thoseAccount reset

Where: “Forgot password?” › reset option, after the login code
Wait: Sometimes held for a while, sometimes immediate
Your chats: Deleted with the account

Read what it deletes →

Try them in this order. The first two keep your account; the third replaces it with an empty one on the same number.

The words Telegram uses here aren't obvious — this is what each one actually means.

Cloud Password: Telegram's only password — the optional secret you set yourself. It's requested on new-device logins, in addition to the one-time login code.
Two-Step Verification: The menu name for the Cloud Password feature: Settings > Privacy and Security > Two-Step Verification.
Login code: The one-time code that actually signs you in, sent usually to your other signed-in devices first; otherwise SMS, a call or email, as the login screen offers. This is not a password.
Recovery email: The optional address you attach to your Cloud Password; ‘Forgot password?’ sends a recovery code to it.
Recovery-email hint: The partially masked address (e.g. a•••@g•••.com) Telegram shows so you know which inbox holds the reset.
Active session: A device already logged into your account, listed at Settings > Devices — it keeps working even while you've forgotten the password.

FAQ

I forgot my Telegram password — can you just remove or reset it for me?

No, and no legitimate service can. There is no tool that bypasses, cracks, brute-forces, or ‘removes’ a Cloud Password; anything advertising a ‘2FA remover’ is a scam or malware. The real routes are yours to run: ‘Forgot password?’ on the password screen with your recovery email, or a password reset from a device that is still signed in. We never ask for or receive your password or your login code.

Wait — does Telegram even have a password?

Not a basic one. Signing in uses your phone number plus a one-time login code (usually to your other signed-in devices first; otherwise SMS, a call or email, as the login screen offers). The only password is the optional Cloud Password, Two-Step Verification, which you choose yourself under Settings › Privacy and Security. If ‘forgot password’ brought you here, that is almost certainly the one you mean.

The recovery email arrived — where do I actually enter the code?

Back on the same login screen where you tapped ‘Forgot password?’: Telegram opens a field for the code from the email. Enter it, and you’ll be asked to create a new Cloud Password and, ideally, add a recovery email you control.

I don't have a recovery email set — what now?

Then ‘Forgot password?’ has nowhere to send a code. Still signed in on any device? Reset the cloud password from there (Settings › Privacy and Security › Two-Step Verification): Telegram makes you wait, but the account and chats stay. With no device signed in either, the remaining option is the account reset. It deletes the account and its cloud chats. Depending on the account, Telegram either holds the request for a while (often about a week) or deletes it straight away; follow what the screen shows. Read our account-reset page before starting it.

How long does the recovery email take to arrive?

Usually within a few minutes, occasionally up to around ten. Check spam and promotions, and confirm you're looking in the exact inbox shown by the masked hint (e.g. a•••@g•••.com). If nothing arrives at all, the address on file may be one you no longer control — that becomes the email-lost case.

Will resetting my Cloud Password delete my chats?

No. The recovery-email reset only replaces the password: your cloud chats stay and sync back once you finish logging in. The same is true of a password reset from a signed-in device. Deletion happens only on the account reset, a different process for people with neither.

Topic

Cloud password & recovery email

Forgot cloud passwordTwo-Step password forgottenYou are here

Recovery email lostPassword forgotten and no recovery email Account reset: what it deletesWhat the reset deletes and keeps

All recovery routes

Recover your own Cloud Password, the safe way

If you can still open your recovery email, try the email-code route first: reach the password screen, tap ‘Forgot password?’, and use the masked hint Telegram shows you. No waiting period, no deletion, and no ‘remover’ tool: those are scams or malware, and we never ask for your password or login code. No recovery email? A device that is still signed in can reset the password after a wait. Only without either is the destructive account reset left, so understand it before you begin.

Start the recovery-email reset

The recovery-email route, step by step

Three ways past the password screen

FAQ

Cloud password & recovery email

Related

Recover your own Cloud Password, the safe way